NACM-Workforce-Management-Curriculum-Design-Cover-400x592---V2To carry out their fundamental purposes and responsibilities, the court must have the human talent to achieve the court’s mission and vision. The court leader must work to secure, manage, educate, and motivate court staff. To do this, the court leader should have specific, technical expertise and knowledge of relevant laws, legal rulings and policies relating to day-to-day operations along with a host of human resource related skills and capabilities.

The court leader, who effectively manages and motivates the workforce, should possess the skills and capabilities necessary for job analysis and classification; performance management; workforce planning; professional staff development; development and updating of compensation and benefit plans; risk management; employee relations; and organizational change management.

The following learning objectives are designed for a comprehensive course on workforce management.

As a result of this education, participants will be able to:

  1. Identify the components of workforce management and describe how they relate to the purposes and responsibilities of courts;
  2. Describe the various methods of job analysis and use those methods to create appropriate job descriptions and recruit qualified applicants for court positions;
  3. Create a performance management appraisal system for court employees that produces a high performance work culture;
  4. Develop a strategic workforce plan to address staffing needs for the court;
  5. Assess the education and training needs of the court to improve staff development and performance.
  6. Assess and recommend appropriate compensation and benefit structures;
  7. Evaluate potential areas of risk to court personnel and establish and implement policies to prevent or mitigate those risks;
  8. Analyze a typical employee relations problem and determine a strategy for resolution; and
  9. Identify a needed business process or organizational change and create a plan for successful change management.