Caseflow and Workflow

Caseflow Management is the process by which courts carry out their primary function of moving cases from filing to disposition. The management of caseflow is critical because it helps guarantee every litigant receives procedural due process and equal protection. Caseflow Management involves the…

Workforce Management

To carry out their fundamental purposes and responsibilities, courts must have the human talent to achieve the court’s mission and vision. The court leader must work every day to secure, manage, educate, and motivate court staff.  To do this, the…

Accountability and Court Performance

Being a good manager means being able to monitor performance–to identify what is working well and what is not.  The judiciary relies on this aspect of court management, as does the public, to ensure optimum court performance.  Ensuring accountability, measuring…

Court Governance

One of the more challenging responsibilities of a court leader is developing and maintaining an effective governance structure for the court. The governance structure provides the framework for the court leader to manage court operations with consistency and predictability, by providing the…