Strategic Planning is a process by which organizations identify long-term priorities and the optimum methods by which the organization should attempt to achieve those priorities based upon current realities and assumptions about the future. The following learning objectives are designed…
Court Governance is the framework by which courts operate, managing day-to-day operations and developing long term strategies. Effective court governance provides consistency and predictability of operations, increases transparency and accountability, and promotes meaningful input into the decision-making process. It is…
Leadership is an energetic process of creating vision resulting in commitment to a common course and preferred future. Just as there is no one best way to manage courts, there is no best way to be a court leader. Leadership…
The most fundamental aspect of court leadership is an understanding of the purposes and responsibilities of the court and providing the leadership to ensure that these continually guide court operations, policies, and procedures. These fundamental purposes and responsibilities of courts…
Public relations involve effective external and internal communication to improve the understanding of court processes and the court’s critical role in preserving the rule of law. The public’s trust and confidence is vital for courts to fulfill their constitutional mandate…
The following learning objectives are designed for an introductory course on Operations Management. Within this competency there are seventeen competency elements. The types of support operations vary, and include management and direction of such things as public access, specialty courts,…
Excellence in court performance starts with a court leader who fosters a culture that embraces education, training, and development and who actively leads judicial branch education. Education is concerned with enhancing the intellectual capital of the courts to benefit individuals,…
To carry out their fundamental purposes and responsibilities, the court must have the human talent to achieve the court’s mission and vision. The court leader must work to secure, manage, educate, and motivate court staff. To do this, the court…
A career with the judicial branch is a public service and a public trust, which court professionals strive to sustain. Citizens determine the value of their courts, and it is up to court leaders to demonstrate that value to the…
Public trust and confidence in the courts is integral to the credibility of the judicial branch. To be effective at managing in a way that promotes public trust and confidence, court leaders must be able to maintain an organizational culture…
This Accountability and Court Performance Curriculum introduces participants to tools that assist court leaders to move from performance measurement to managing performance based on those measurements. The course focuses on achieving competency in analytical skills to organize, collect, and analyze…
The court is a public entity. It is accountable to the public and funding authorities for its use of public and private revenues. The court also shares with the private business sector many financial practices, such as securing funding/income, budgeting,…
While Workflow Management includes Caseflow Management, it also includes all tasks and functions necessary for the court to operate as an organization. This curriculum design is suitable for a broad audience including elected and appointed court managers and staff with court wide and departmental responsibilities as well as leadership judges from every jurisdiction and type of court.
